top of page
FAQ
Here are the most common questions our customers and sellers ask
Frequently asked questions
General
You can reach out to us by sending a WhatsApp message to 1(440)-941-0001 or instagram message @madealamode.
The sellers are responsible for shipping if the dress is being consigned by Made a la Mode. However, Made a la Mode will find sellers the best pricing available for shipping. The prices of consigned wedding dresses do not include shipping. Wedding dresses do not usually include shipping in the price. Shipping is discussed between the buyer and seller upon decision of purchase.
At made a la mode, we make it a priority to provide quality products. For consigned dresses, sellers do not get paid until buyers receive their dress to avoid scams and faulty products. The seller is responsible for dry cleaning the dress before sending out to the buyer. For Made a la Mode inventory, we take proper care of the dresses. We ensure you receive exactly what was purchased and in the condition it is described.
At this time, made a la mode operates with direct messaging for payment due to the necessity of calculating shipping costs and verifying the buyer and seller are ready for the transaction. We can receive Zelle, Venmo, or Cashapp. That is also how the seller will receive their payments. The sender will not receive their payment until the buyer receives their product. At this time, made a la mode takes 15% of the total sale for commission. We take 20% if a dress is marked below $100. If interested in buying a product, please message us on Facebook or Instagram. You can also email us at madealamodeusa@gmail.com.
The two best places to reach us is by instagram direct message or WhatsApp messaging 440-941-0001. We will have you answer a series of questions if the dress is approved to be sold. This is just to collect details for the buyers about size, height, amount worn, etc.
Made a la mode takes 20% in commission for every dress sale online and 30% commission for the pop up shops.
Many of our sellers are willing to negotiate prices. To negotiate a price, direct message us on Instagram @madealamode or WhatsApp message us at 440-941-0001. Most of the Made a la Mode inventory is nonnegotiable. It never hurts to send a message asking, and we can let you know one way or the other!
Currently, we ship to anywhere in the US. We can set up a location for pickup if both the seller and the buyer are in the same city and state.
We accept any dress sizes. This includes all youth ages through adulthood.
bottom of page